High rate of DFA-flagged applications

Incident Report for IDVerse

Monitoring

We are currently investigating an issue involving certain APAC clients where every transaction completed between approximately 7AM and ~ 11:10AM 29/06/25 may have returned HIGH RISK results for DFA without obvious cause

Initial consultation with IDVerse Operations personnel has identified this as potentially originating from service disruptions with a 3rd party data vendor, however investigations remain ongoing.

Please reach out to IDVerse Support for further assistance

Posted Jun 29, 2025 - 11:31 AEST

This incident affects: Australia (IDKit Enterprise Platform).