All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
DataConnect DVS API Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Core Technologies Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
3rd Party Component Services Operational
90 days ago
99.63 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
High rate of DFA-flagged applications since approximately Feb 8th - 4PM AEDT
Resolved - As of 10:00 AM, the issue has been fully resolved, and all transactions should now be processing as normal.

If you would like us to reprocess the transactions so the DFA results can be re-run, please let the support team know and we’ll take care of it.
Feb 9, 11:18 AEDT
Monitoring - The service is back up, monitoring impacted sites for further confirmation.
Feb 9, 09:59 AEDT
Identified - The issue has been identified and awaiting further details from IPQS
Feb 9, 03:47 AEDT
Investigating - This has been confirmed as a 3rd party provider outage 'IPQS' https://www.ipqualityscore.com/. This is used for GeoFlagging https://ocrlabs.atlassian.net/servicedesk/customer/portal/1/article/1870462988.

Previously the action was to wait for IPQS to come back online and then look at impacted transactions and have them re-processed. This is remaining to be the best course of action , however we will update once we know further.

Please reach out if you require an immediate update in the meantime.
Feb 9, 03:16 AEDT
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage