All Systems Operational

Australia Operational
IDKit Enterprise Platform Operational
OCR & DFA Engine API Operational
Liveness Engine API Operational
Face Match Engine API Operational
DataConnect DVS API Operational
FraudHub Operational
IDKit Platform Operational
Canada Operational
Core Technologies Operational
IDKit Enterprise Operational
Europe Operational
IDKit Enterprise Platform Operational
OCR & DFA Engine API Operational
Liveness Engine API Operational
Face Match Engine API Operational
IDKit Platform Operational
United Kingdom Operational
OCR & DFA Engine API Operational
Liveness Engine API Operational
Face Match Engine API Operational
IDKit Enterprise Platform Operational
FraudHub Operational
IDKit Platform Operational
USA Operational
OCR & DFA Engine API Operational
Liveness Engine API Operational
Face Match Engine API Operational
IDKit Enterprise Platform Operational
FraudHub Operational
IDKit Platform Operational
3rd Party Component Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 22, 2026

Resolved - As part of our ongoing commitment to platform security, we have completed the deployment of security updates (as of of 12:43pm AEDT) addressing the recently disclosed vulnerabilities.

Our Engineering and Security teams are continuing further infrastructure maintenance and upgrades to strengthen the security and reliability of our services.

Services remain operational. Some Enterprise customers may experience temporary service interruptions during the remaining maintenance activities. Affected customers will receive direct communication regarding scheduling and any required actions in advance.

Oct 22, 12:43 AEDT
Monitoring - As part of our ongoing commitment to platform security, we are proactively applying security updates across IDVerse Enterprise environments in response to recently disclosed vulnerabilities affecting an underlying technology component.

IDKit updates are complete, while Engine and Core platforms are unaffected by the identified vulnerabilities. These platforms are not impacted by the Enterprise maintenance activities.

Our Engineering and Security teams are actively managing this process to maintain the security and integrity of our services while minimising customer impact.

Enterprise services remain operational. Some customers may experience temporary service interruptions during maintenance. Affected customers will receive direct communication regarding scheduling and any necessary actions in advance.

Oct 22, 08:44 AEDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.