Monitoring - As part of ongoing platform lifecycle and security management activities, certain IDVerse Enterprise staging environments have transitioned to a controlled access model in alignment with current LexisNexis Risk Solutions security standards. The staging environments themselves remain operational and available for active delivery, testing, and migration activities where required. Access is now managed through a coordinated enablement process based on active business or project requirements.
If staging access is currently returning error '503', the IDVerse team can assist with enabling access for agreed periods through the standard support and coordination process.

For questions or to re‑activate access, please reach out to IDVerse Support via the appropriate support channel:
- Support portal: https://lnrs.my.site.com/IDVerseSupportDesk
- Email: idversesupport@lexisnexisrisk.com

Jun 04, 2026 - 12:34 AEST
Identified - The Australian Communications and Media Authority (ACMA) has issued an urgent call-to-action for organisations that use branded SMS messages sending to Australian Phone Numbers. A new mandatory SMS Sender ID Register will apply from 1 July 2026.

To find out more please read:
Enterprise: https://enterprise.docs.idverse.com/docs/required-information-for-sender-id-registrations
IDKit: https://idkit.docs.idverse.com/docs/required-information-for-sender-id-registrations-in-australia

May 29, 2026 - 16:18 AEST
Australia Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
DataConnect DVS API Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Core Technologies Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
3rd Party Component Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 14, 2026

No incidents reported today.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Resolved - Document/s Affected: All Document Types
Start Date and Time: 12 June 2026 — 10:00AM AEST
End Date and Time: 12 June 2026 — 12:15PM AEST

Issue is now resolved. Last failed transaction was at 10:53 AM.

Jun 12, 10:00 AEST
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

Unresolved incident: IDVerse Enterprise staging site Returns "503 Service Temporarily Unavailable".

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.