Monitoring - We are currently investigating an issue involving certain APAC clients where every transaction completed between approximately 7AM and ~ 11:10AM 29/06/25 may have returned HIGH RISK results for DFA without obvious cause
Initial consultation with IDVerse Operations personnel has identified this as potentially originating from service disruptions with a 3rd party data vendor, however investigations remain ongoing.
Please reach out to IDVerse Support for further assistance
Jun 29, 2025 - 11:31 AEST
Initial consultation with IDVerse Operations personnel has identified this as potentially originating from service disruptions with a 3rd party data vendor, however investigations remain ongoing.
Please reach out to IDVerse Support for further assistance
Jun 29, 2025 - 11:31 AEST
Australia
Operational
IDKit Enterprise Platform
Operational
OCR & DFA Engine API
?
Operational
Liveness Engine API
?
Operational
Face Match Engine API
?
Operational
DataConnect DVS API
?
Operational
United Kingdom
Operational
OCR & DFA Engine API
?
Operational
Liveness Engine API
?
Operational
Face Match Engine API
?
Operational
IDKit Enterprise Platform
?
Operational
USA
?
Operational
OCR & DFA Engine API
?
Operational
Liveness Engine API
?
Operational
Face Match Engine API
?
Operational
IDKit Enterprise Platform
?
Operational
Canada
Operational
Core Technologies
?
Operational
IDKit Enterprise
?
Operational
3rd Party Systems
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.