All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia Operational
90 days ago
99.99 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
99.97 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
DataConnect DVS API Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
99.98 % uptime
Today
Core Technologies Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Operational
90 days ago
99.97 % uptime
Today
Europe Operational
90 days ago
99.99 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
99.97 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
99.99 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
99.97 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
USA Operational
90 days ago
99.99 % uptime
Today
OCR & DFA Engine API Operational
90 days ago
99.97 % uptime
Today
Liveness Engine API Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform Operational
90 days ago
100.0 % uptime
Today
3rd Party Component Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 21, 2026

No incidents reported today.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
IDVerse Enterprise site Returns "504 Gateway Timeout ERROR"
Resolved - We are pleased to confirm that the issue affecting access to our Production and Staging environments has now been fully resolved.

The fix rolled out by our infrastructure provider has been successfully deployed, and connectivity has been restored across all affected client environments. Our teams have monitored the situation closely to ensure service is operating normally and remains stable.

If you continue to experience any difficulties accessing your environment, please don't hesitate to reach out to our support team, who will be happy to assist.

We appreciate your patience and understanding throughout this incident.
Jul 16, 23:15 AEST
Update - We are continuing to monitor for any further issues.
Jul 16, 22:06 AEST
Monitoring - A fix is now being rolled out by our provider to resolve the affected Production and Staging environments.

Early indicators show signs of recovery, with users beginning to regain access to their environments. Our teams are continuing to monitor the situation closely as the fix is deployed to ensure connectivity is fully and consistently restored across all affected clients.

We will confirm once normal service has been fully restored.

Thank you for your patience and understanding while this incident was resolved.
Jul 16, 22:05 AEST
Update - We are continuing to investigate the issue affecting access to our Production and Staging environments for select clients.

Our provider has identified the underlying cause of the disruption. A mitigation strategy has now been developed and is currently undergoing testing. Once testing is complete, this will be rolled out in a carefully managed, phased approach to restore normal service.

We will provide a further update when significant developments arise.
Jul 16, 21:31 AEST
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 20:21 AEST
Investigating - We are currently experiencing an issue affecting access to both our Production and Staging for select client environments.

Our investigation has identified that the disruption is related to an ongoing issue with AWS Cloudfront services, which is impacting connectivity to our platforms. As a result, users may be unable to access the environments or may experience intermittent connectivity issues.

Our teams are actively monitoring the situation and working closely with our infrastructure providers to restore normal service as quickly as possible.
Jul 16, 19:46 AEST
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Sender ID Registrations in Australia - Regulation change July 1st 2026
Resolved - This incident has been resolved.
Jul 9, 13:09 AEST
Identified - The Australian Communications and Media Authority (ACMA) has issued a regulatory change for company branded SMS Sender IDs from 1 July 2026.

Messages sent to recipients in Australia using an unregistered branded Sender ID will be sent from one of 2 senders:
- Unverified - For IDKit Enterprise customers using Kudosity as the SMS provider.
- IDVerse - For IDKit (SaaS) customers, or Enterprise customers using Twilio as the SMS provider.

To find out more please read:
Enterprise: https://enterprise.docs.idverse.com/docs/required-information-for-sender-id-registrations
IDKit: https://idkit.docs.idverse.com/docs/required-information-for-sender-id-registrations-in-australia
Support Hub: https://lnrs.my.site.com/IDVerseSupportDesk/kA0VJ00000AUCfV?name=SMS-Sender-ID-Registrations-in-Australia-to-meet-ACMA-Regulation

Please reach out to IDVerse Support if assistance is needed: https://lnrs.my.site.com/IDVerseSupportDesk
May 29, 16:18 AEST
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

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