Resolved -
DVS have advised that this production outage is now resolved.
They have provided a outage duration for this incident impacting between 12:38PM AEST and 1:15PM AEST 07 April 2025
For any questions or concerns regarding this outage, please feel free to reach out to IDVerse Support who will gladly assist
Apr 7, 14:08 AEST
Update -
DVS have advised as of 07/04/2025 12:38PM AEST that this incident has been upgraded to ALL DOCUMENTS
You may receive system errors 'S' responses until the issue is resolved
Apr 7, 13:10 AEST
Investigating -
DVS have advised as of 7 April 2025 — 11:37AM AEST of an unscheduled production outage impacting passport processing
You may receive system error 'S' responses until the issue is resolved
Apr 7, 12:17 AEST