DVS - Production Intermittent Outage (Passports)
Identified - DVS advised as of October 30th 2025 - 03:00 AEST there is an intermittent outage affecting passport and Electoral Commission documents.

Outage being resolved by Microsoft Azure and services are now recovering.

You may receive system errors 'S' responses until the issue is resolved.
Oct 30, 2025 - 03:00 AEDT
Uptime over the past 90 days. View historical uptime.
Australia Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API ? Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API ? Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API ? Operational
90 days ago
100.0 % uptime
Today
DataConnect DVS API ? Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API ? Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API ? Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API ? Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform ? Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform ? Operational
90 days ago
100.0 % uptime
Today
USA ? Operational
90 days ago
100.0 % uptime
Today
OCR & DFA Engine API ? Operational
90 days ago
100.0 % uptime
Today
Liveness Engine API ? Operational
90 days ago
100.0 % uptime
Today
Face Match Engine API ? Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise Platform ? Operational
90 days ago
100.0 % uptime
Today
FraudHub Operational
90 days ago
100.0 % uptime
Today
IDKit Platform ? Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Core Technologies ? Operational
90 days ago
100.0 % uptime
Today
IDKit Enterprise ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Component Services ? Operational
90 days ago
99.75 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

Unresolved incident: DVS - Production Intermittent Outage (Passports).

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
DVS - Production Intermittent Outage (Passports)
Resolved - This incident was resolved as of 12:56PM AEDT, 24/10/2025
Oct 24, 12:56 AEDT
Identified - DVS has advised that while progress has been made, the issue is still occurring and has not yet been resolved. We will provide further updates once the resolution has been confirmed and applied.
Oct 17, 17:21 AEDT
Investigating - DVS advised as of 7 October 2025 — 11:45AM AEDT of an intermittent outage affecting passport documents.

As of 10:12AM 08/10 AEDT, the outage is advised to still be in affect.

You may receive system errors 'S' responses until the issue is resolved.
Oct 7, 11:45 AEDT
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

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